Q&A

Standard Rental Period (Partner Venues & Other Venues)
The standard rental period is three nights and four days, beginning the day before the wedding.

If the venue requires delivery two days prior to the wedding, the rental period will follow the venue’s regulations.
If the gown is returned beyond the standard rental period, please notify us in advance.

An extension fee of 10% of the total garment fee per additional day will apply.
Please note that delivery time is not included in the rental period.

Rental Period for Select Partner Venues
For use at certain designated partner venues, the rental period is one night and two days, covering the wedding day and the following day.

In the event of an extension, an additional fee of 10% of the total garment fee per day will apply.
Details regarding applicable venues will be provided individually upon inquiry.

Our salon operates by appointment only, welcoming one party at a time in a private setting.
Fitting appointments are accepted from approximately eight months prior to the wedding date.

For first-time visitors, approximately three to four gowns may be tried on during the two-hour appointment.

Yes. The rental fee includes one professional cleaning.

If repairs are required after use, or if stains or marks cannot be removed through standard cleaning, additional charges may apply based on the actual cost.
In cases of loss, or damage or staining that is difficult to repair, we may request the purchase of the item.
As each gown is a cherished piece, we kindly ask that it be handled with care.

Yes. We offer the following items:
– Veils (available for purchase)
– Accessories (available for purchase or rental)
– Gloves (available for rental)
– Shoes (available for rental)
– Innerwear (available for purchase or rental)

As nae. ATELIER rental gowns are crafted with simple designs and delicate fabrics, we generally do not make alterations that involve sewing.
Instead, we make careful adjustments using inner garments and internal fittings, and offer alternative sizes when available.
Up to the final fitting, we provide detailed adjustments to ensure the gown fits the body as beautifully as possible.
In the event of a change in body size, a one-time size change may be requested up to two months prior to the wedding date.

While we do not offer maternity-specific gowns, we do have lace-up style dresses that can flexibly accommodate changes in the body.

For clients who are pregnant, we may provide adjustments and additional fittings beyond our standard process, carefully considering changes in body shape and physical condition to ensure comfort and safety.
For this reason, an adjustment fee of ¥55,000 (tax included) is applied per appointment, regardless of the stage of pregnancy.

Not all gowns are available for overseas use. However, based on the wedding location and circumstances, we will guide you toward the most suitable options.
Gowns proposed for your wedding may be taken overseas.